Thatch member guide
Thatch is a new way to do healthcare. Instead of your employer selecting all of your benefits for you, you receive a healthcare budget that you can use to cover the insurance plans and medical expenses that are right for you.
Get a flexible budget for all of your healthcare expenses
Using Thatch, your employer sets a healthcare budget that you can spend on the insurance plans and healthcare expenses that are best for you. You can use your budget to pay for health insurance, dental insurance, vision insurance, and medical expenses like prescriptions, therapy, and fertility treatments.
Manage your health benefits and expenses in one place
You're able to obtain health insurance, dental insurance, and vision insurance directly through Thatch. The Thatch dashboard makes it easy to get set up with everything, understand your healthcare costs, and manage your budget.
Choose the health plan that's best for you
You'll use your budget select great insurance plans from top insurance companies. Thatch will help you ensure your doctors, prescriptions, and preferred hospitals are covered. You'll also be able to see how much each plan will cost you, and how much you'll have left over to spend on other expenses.
Your leftover budget is yours to spend with your Thatch card
You'll receive a Thatch debit card to pay for any qualified medical expense — from copays at the doctor's office to better quality primary care through services like One Medical. It makes spending the healthcare budget your employer provides easy.
Get realtime support by texting Thatch
You can text with Thatch 24/7 at THATCH (842824). Our AI bot provides instant guidance on which items are covered by your budget, and helps you track receipts to stay compliant. We also have a team of healthcare experts that can meet any time to help with questions or issues.
Getting started with Thatch
See a demo of Thatch and how it works. We are helping thousands of people like you access great health benefits.
Members frequently asked questions
Need more help?
If you need additional help, please get in touch with us using our support email support@thatch.ai.